Overview of Support
- Networking Security
- Virus Protection for I.T. Infrastructure
- Firewall Solution
- Email Management
- Spam Management
- Interconnectivity of Remote Offices and Locations
- Storage Management
Technology support is a critical function for every company that relies on communications and computing. MPCPL takes the worry out of maintaining and supporting computers and other systems.
We offer support services that include on-site services as well as remote monitoring and management for your critical applications, systems, networks and databases.
Our support service is simple. When you experience an issue, call us or log a ticket on our Support web portal (under development). We take it from there. Based on service level, requests are acknowledged within 2 hours by phone or email (in business day). Our trained staff work on issue resolution and report status at various stages, keeping you well informed as work is performed and progress is made.
We offer special services to find and eradicate viruses, optimize your computer’s operating system, install productivity software, and upgrade hardware and operating system components.
Our Highlights :
- File server, proxy server, mail server, database server installation & support
- Firewall and Security Management
- Data Backup and Disaster Recovery
- Secure Remote Connectivity
- Security updates, Access Management, and Patching
- Network security management
- Network security policy enforcement and investigation
- Storage networking like SAN, NAS etc.